Frequently Asked Questions
Last Updated: Jan 1, 2013
HOW TO RECEIVE LOST SMILEYS
If you have recently updated your application, switched phones & are missing previously purchased Smileys you will need to restore your transactions in order to recover your purchases. Go to the smiley section and tap the “Restore Transaction” button at the bottom of the screen. This process may take a few seconds. In addition you may find the restore transactions button in the about section of the application.
HOW TO SEND SMILEYS VIA FACEBOOK, EMAIL AND MESSAGING
MESSAGING:
In order to send a smiley via your messaging services please choose either My Smileys, Packs, or Favorites and then select the smiley you want to send. From this screen select Share, and then Message from the pop up window. This will open your message application and place the smiley in a new message. In addition you may enter a custom message for your recipient.
VIA CONTACTS:
Choose either My Smileys, Packs, or Favorites and then select the smiley you want to send. From this screen select contacts. Choose your message recipient from among your contact list and either the email or phone number you wish you use to send your smiley. Your email or messaging client will open with your smiley and your contacts address. In addition you may enter a custom message for your recipient.
FACEBOOK:
To share a smiley via Facebook, please be sure you are signed into your Facebook app beforehand. Choose either My Smileys, Packs, or Favorites and then select the smiley you want to send. From this screen select Facebook. Afterwards, choose whether to place the smiley on your wall or your friend's wall.
EMAIL:
Finally to send a smiley via email, choose either My Smileys, Packs, or Favorites and then select the smiley you want to send. Once you have chosen your smiley select Share from the displayed list locate and choose your email application.
A new email will open with your smiley already attached. You may only see the name of the smiley you have selected in the email instead of the animation but once your email is received the recipient will see your smiley.
If you have further questions please contact support by clicking need assistance below.
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