Cashpoint machine
Cash Point machine in main reception, level 3, however, this service incurs a charge. Cash back available from WHSmiths, also in main reception, level 3.
WHSmiths opening times
Catering/refreshment facilities (in the hospital)
Costa Coffee is on level 3 and is open mon - fri 08.15-19.30 and Weekends 09.30-19.30.
Whilst your baby is on SCBU there are sandwiches available. Whilst you are rooming in with your baby you will be offered a hot meal twice a day. There are vending machines located around the hospital providing drinks.
The Cumberland gap restaurant, level 3, provides hot and cold food. Open Monday – Friday 0800-14.30 and 16.30-18.30
Other shops on site/nearby
Nearby is the SPAR shop, on Sneckyeat Industrial estate (just up the road) is a pie shop, a take away, a gym. Also, Copeland swimming pool and fitness suite. Chip shop in Hensingham square. Lowther Arms pub, for bar meals in Hensingham square.
Laundry facilities
There are washing and drying facilities on the unit.
Religious and spiritual support
There is a multi-denominational chapel on level 6 of the hospital, and we can contact individual religious representatives by request.
Patient Advocacy Liaison Service (PALS)
Patient Advocacy Liaison Service (PALS) is located within main reception, level 3. Open 9-5pm, Monday – Friday Telephone: 01946 523818
Interpreting services
Staff can organise interpreters via switch board.
Access to a midwife
Mums have access to midwives on postnatal unit, if they require advice and/or check ups.
Nearest car park
There is a carpark onsite and parents can buy a permit from finance at a reduced price of £10 per week or £25 for 1 month. Visitors still need to pay parking charges.
Nearest bus stop
The nearest bus stop is right outside the hospital.
Nearest railway station
The nearest train station is in Whitehaven Town.
Parents
Parents are welcome to visit at any time.
Siblings
Siblings are welcome to visit at any time.
Grandparents
Grandparents can visit between 09.00 – 21.00 except between 16.30 and 17.30 which is quiet time for families.
Family and Friends
Family and Friends can visit between 09.00 – 21.00 except between 16.30 and 17.30 which is quiet time for families.
Number of visitors
Visitors are restricted to 4 per cot. Children under 16 years who are not siblings are not permitted to visit.
Restrictions
No Children Under 16 unless Sibling of Infant
Hygiene and infection prevention
There is a gel dispenser, at the entrance of SCBU for every visitor to use. There are also hand washing facilities and gel dispenser’s in each room.
Parent accommodation
We have 1 parents room available, with ensuite bathroom facilities.
Parent facilities
There is a family coffee room containing tea and coffee making facilities, fridge, tea, coffee, juice, biscuits, and cereal.
There are also toys, books and DVD players available on the unit for siblings and families.
Mobile phone use
Mobile phone use is permitted in the parents coffee room.
Telephone and computer access
There is no payphone or computer access for parents.
Breastfeeding facilities and support
There are breast pumps available to loan. Staff can offer support and advice on breastfeeding. We also have Helen Ferris, infant feeding coordinator 01228 814269 / 07879632018.
SCBU
SCBU at West Cumberland Hospital now has a direct telephone line: 01946 523106
Parent support group
Kerry Pape, Bereavement Lead Midwife, 01946 523106. Bleep 5576.
Consultant(s) on the unit
Dr Pennington, Dr Kona (locum), Dr Taufik (locum), Dr Tan, Dr Ward (locum).
Ward Manager
Claire Peters.
Infant feeding coordinator
Helen Ferris, infant feeding coordinator 01228 814269 / 07879632018.
Family centred care lead
Claire Buchanan
Developmental care lead
Claire Buchanan
Community nursing team
Maria Morton and Emma Moore.
How to access the Unit
Ring a buzzer outside the unit. Staff can see you on screen and can speak to you to ascertain who you are before entrance to the unit. Sometimes we recognise you without speaking and will just press the button to let you in.
Who to talk to if you have any concerns
Each shift you and your baby will be allocated a nurse. You can speak to this nurse if you have any concerns. You can also speak to the nurse in charge of the shift or a doctor.
Ward round
The consultants do a ward round on Tuesday mornings.
Baby rest time
Quiet time is 16.30 – 17.30 daily, this is where no other visitors are allowed and families have that time to spend on their own.