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The Information We Gather
We collect information about you through two principal means: through
technology (for example, IP addresses and cookies) and through your
voluntary submission of information.
1. Non-Personally Identifiable Information
Using technology, our sites can collect information about the type of
browser you are using, your operating system and your IP address
information. An IP address is a number that is automatically assigned to
your computer and is recognized by Web technology whenever you are surfing
the Internet. None of this information is considered personally
identifiable information. As technology evolves, additional methods of
information gathering may be used, such as "pixel tags" (also
known as "web beacons" and "clear gifs").
We also use cookies and other technologies to collect
non-personally identifiable information for a variety of purposes, such as
to improve the design and content of our website and to enable us to
provide a more personalized experience when you browse the Internet. Most
industry-standard Web browsers have an option that allows you to turn off
all cookies or have your computer inform you each time that a request to
place a cookie is being made. If you turn cookies off (or refuse to accept
a request to place a cookie), you may not have access to some features on
our websites and some of our services, such as purchasing a cruise or being
automatically recognized as a loyalty member.
We may provide aggregate non-personally identifiable
information to third parties (such as marketers, ad-server companies and
advertisers) that make use of general customer data. We may also share that
information with concessionaires aboard our ships and other third parties.
RCCL is not liable for information that is inaccurate due to
technical defects in software used on our websites, whether induced by our
systems or by software provided by third parties.
2. Personally Identifiable Information
You can use the majority of our websites without being required to divulge
any personally identifiable information to us. To participate in or use
some of the activities available on our sites (such as purchasing a cruise
or entering a contest or contacting us) you may be required to provide
certain personally identifiable information (such as your name and e-mail
address). In addition, in connection with some activities, such as
purchasing a cruise, we collect additional personally identifiable
information such as your date of birth, street and billing address and
credit card number.
When corresponding with you via e-mail, we may use a variety
of technologies, such as "clear gifs" or "web beacons,"
to let us know, among other things, whether you received and opened our
e-mail. The clear gif included in the e-mail may establish a cookie on your
system that further allows us to tailor information to fit your personal
interests.
RCCL will not trade, sell or share such personally
identifiable information for use by any third parties unless we have
informed you, been authorized by you or are required by law to do so. In
addition, such personally identifiable information shall not be disclosed
to third parties unless we have informed you, been authorized by you or are
required by law to do so. The term "third parties" does not include
any subsidiaries or affiliates of RCCL, service providers or vendors acting
on RCCL's behalf or travel agents or the purchaser of substantially all of
the assets of RCCL or a subsidiary or affiliate of RCCL. Our policy is to
require that third parties keep that information confidential. We reserve
the right to disclose personally identifiable information, without notice,
if we believe that such action is necessary to defend and protect the
rights or property of RCCL and its family of websites or to protect the personal
safety of users of RCCL, its websites or the public.
Your credit card number is used to process your request for
products or services and will not be shared with third parties that are not
involved with the transaction.
How We Use the Information Gathered
We use the information that you share with us for these purposes:
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To provide the products, services or membership benefits
you request
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To improve the content of our site and enhance your
cruise-planning experience
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To ensure proper billing
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To measure consumer demand or interest in various
offerings
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For marketing and promotional purposes, including to
provide you with information about products and services offered by Royal
Caribbean and its subsidiaries and affiliates
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How Do I Change My Personally Identifiable Information Or
Tell Royal Caribbean That I Don't Want to Be Contacted?
Our websites sometimes provide you the opportunity to choose to receive
communications from us when we request information from you. You always
have the option of removing your name from our e-mail mailing list(s) so
that you will not receive further e-mail promotional communications from
us. In order to ensure immediate removal from any list, it is best to
follow the specific instructions outlined within the communications you
receive from us, since we operated numerous sites and e-mail lists. If you
are unable to complete the process indicated in such communications, send us an e-mail.
Links and Third Parties
Our websites often provide links to resources that we believe may be
useful. These links will lead you to websites operated by third parties
that operate under different privacy policies. We encourage you to review
those privacy policies, as we have no control over information you may
submit to those third parties.
Our websites may use third parties, such as ad-server
companies, to present or serve advertisements that you may see on our
website. Our websites may also include advertisements placed by third
parties. Our privacy policy does not cover any information collected by
those third parties nor does it cover how they may use such information.
How Do We Protect Your Information?
Security for all personally identifiable information is extremely important
to us. To prevent unauthorized access, maintain data accuracy and ensure
the correct usage of information, we monitor and adjust our physical,
electronic and managerial procedures to safeguard and secure the
information we collect online.
Unfortunately, we cannot guarantee that data transmitted
over the Internet will always be secure. As a result, while we strive to
protect your personally identifiable information, we cannot ensure or
warrant the security of any information you transmit to us or from our
online products and services and you do so at your own risk. Upon receipt
of your transmission, we strive to ensure the security of that information
in our systems.
What About Children Under the Age of 13?
None of our websites are targeted at children (minors under thirteen years
of age) and we do not knowingly collect personally identifiable information
from children who have not obtained parental consent.
Privacy Policy Updates
By using our websites, you signify your acceptance of this Privacy Policy.
RCCL reserves the right to modify, alter or otherwise update this policy at
any time. Visitors are encouraged to review this policy from time to time
to stay abreast of any changes. Your continued use of our websites
following the posting of any changes to this policy means you accept those
changes.
Questions or Comments?
If you have any further questions or comments regarding our Privacy
Policy, please send us an e-mail with
your questions or comments.
This privacy policy was last modified on March 20, 2002.
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